Privacy Policy

Effective Date: 28-01-2026
Last Updated: 28-01-2026

Teraawatt PowerLabs Private Limited (“Company,” “we,” “our,” or “us”) operates the [App Name] mobile application and website (collectively, the “Platform”) to help users locate nearby EV charging stations and related services.

This Privacy Policy explains how we collect, use, store, and share your information when you use our Platform. We are committed to protecting your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000 (IT Act), including its rules on reasonable security practices.

1. Information We Collect

  • Personal Information: Name, email address, phone number, vehicle details (if provided).
  • Location Data: GPS and network-based location data to show nearby charging stations.
  • Payment Information: Payment details processed securely by third-party providers.
  • Device & Technical Data: IP address, device type, OS, app version, and usage statistics.
  • Cookies & Analytics: Usage data collected via cookies and analytics tools (e.g., Google Analytics).

2. Purpose of Data Collection & Usage

  • Provide core services and nearby charging locations.
  • Process payments and manage bookings.
  • Personalize and improve user experience.
  • Analyze performance and usage trends.
  • Comply with legal, regulatory, and security obligations.

We follow data minimization and purpose limitation principles.

3. Consent

  • By using the Platform, you consent to data processing as described.
  • Explicit permission is requested for location tracking.
  • Consent may be withdrawn by changing app settings or contacting us.

4. User Rights Under DPDP Act

  • Right to access and correct personal data.
  • Right to withdraw consent.
  • Right to request deletion (subject to legal obligations).
  • Right to grievance redressal.

Requests can be submitted via email at [Insert Privacy Email].

5. Data Sharing

  • Service providers (cloud, analytics, payments).
  • EV charging partners for service fulfillment.
  • Third-party integrations such as map services.
  • Government authorities when legally required.

We do not sell or rent personal data.

6. Data Retention

Data is retained only as long as necessary or as required by law and is securely deleted afterward.

7. Data Security

  • Encryption of sensitive data.
  • Secure servers with restricted access.
  • Regular audits and monitoring.

No system is 100% secure.

8. Cookies & Tracking

  • Cookies improve experience and remember preferences.
  • Users may manage cookies via browser settings.
  • Analytics tools are used for performance insights.

9. GPS & Location Tracking

  • Location data helps find nearby charging stations.
  • Tracking occurs only with user permission.
  • Disabling location may limit features.

10. Data Protection Officer (DPO)

Data Protection Officer
[Insert DPO Name]
Email: [Insert DPO Email]
Address: [Insert Company Address]

11. Updates to This Policy

Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

Teraawatt PowerLabs Private Limited
[Insert Registered Address]
Email: [Insert Privacy/Support Email]